Vehicle Insurance Claims Process

Many friends who have only purchased new cars always swear through the yoke of car insurance before they know the details of thorough car insurance. They always think that the protection of the car is a prerequisite for car safety. As a result, after a bunch of car insurance had been bought, they would not have to worry about checking the relevant details. When they really came back to the road, they discovered that the claims were not what they had originally imagined, so they often had to spend their own money and had to pay for their own pockets. So since you really want to save money to protect your car, the following process on vehicle insurance claims should be carefully understood. According to the time sequence, the claims process can be divided into three major segments.

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One is after the accident and before entering the formal insurance claims process of the insurance company. This section includes the two links of accident reporting and inspection to determine the degree of loss. The report requires that the specific circumstances of the accident be reported to the insurance company within two days after the accident, and that exceeding the aging time will result in a refusal. When the parties concerned are inconvenient, they may entrust a report, but they need to show the relevant entrustment certificate. Immediately after the company inspects and determines the degree of vehicle loss, the technical department that determines the loss may be a vehicle shop that has professional qualifications for damages, or a vehicle manufacturer that is designated by the insurance company as a damage-constraining vehicle. At the time of damage, the two parties to the accident and the insurance claimor must be present to verify the vehicle’s specific losses and components.

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Second, the insurance company’s formal vehicle repair claims process is in progress. After the damage was completed, it entered the vehicle repair and company claims process. Vehicle repairs can be made at designated dealers or at your own choice. The company's claims process includes the insurance company's signing and verification of the complete and real accident claim documents provided by the parties. The company's claims management department's money management verifies the settlement of claims and reviews the materials. The approval department finalizes and approves the first two steps of audit and settlement. The parties should pay attention to the completeness of the provision of materials and ensure their authenticity, so as to avoid the limitation of subsequent processes.

Third, the vehicle claims compensation is in place, and the settlement process ends. After the approval of the insurance company is completed, the compensation payment method can be negotiated with the insurance company, and the amount of the previously agreed compensation amount can be paid to the parties in a timely manner.

The vehicle insurance claims process may vary slightly depending on the type of insurance, but as long as you read the insurance contract in detail, handling any actual accident claims can save you money.


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