Allison Transmission, the world's leading supplier of commercial fully automatic transmissions and hybrid drive systems, added 11 new agents and distributors to its global support network of trusted partners in 2009. At the same time, these agents and distributors also provide better customer support by expanding their service capabilities. “Global vehicle manufacturers and truck owners and operators gradually come to realize and recognize Allison's technological advancement, complete service system and product reliability,†said Thomas D. Eifert, Managing Director of Allison Customer Support. "The rapid expansion of our service network over the past year has reflected the global growth in demand for automatic transmissions, and at the same time, it proves Allison's commitment to customer service." To coincide with the rapidly growing sales of Allison Torqmatic® transmissions in Seoul's urban public transport system in Seoul, Allison designated Daguang as a newly authorized service distributor. “Allison Korea is successfully increasing its share of the low-floor bus market and expanding to ordinary city buses,†said Ashwin Gopalaswamy, Commercial Director of Japan and South Korea. “The number of Allison Torqmatic® series has now reached Thousands of units. Daguang has served the city's bus parts market for 20 years and has established a strong relationship with the bus companies. They can help us understand the industry. Daguang is also a dealer of commercial vehicles for Hyundai Motor Company." Nitrogen Generator For Coal-mining Nitrogen Generator For Coal-Mining,Oxygen And Nitrogen Generator,Psa Nitrogen Generator For Coal Mining,Psa Nitrogen Generator Machine Jiangyin Yangtian Gas Equipment Co.,Ltd. , https://www.yt-gas.com
“In fact, the criteria for selecting Allison’s distribution partners are very stringent, and many applicants who want to become Allison’s authorized distributors do not meet our standards,†said Dennis J. Breedlove, director of global channel development at Allison. The companies that were designated as Allison distributors and distributors last year are elites in the elite. They must have stable financial status, can guarantee the stock of spare parts, and are willing to involve employees and technicians in the Allison training courses. The most important is the commitment to meet customer requirements. â€
Allison’s new support network partners include Allison’s first distributor in Vietnam, CICA; China’s Yantai Jereh Group; and Daguang Company, which covers Seoul’s metropolitan area. In Australia, Allison has authorized Heavy Automatics and Transdiesel Australia Pty Limited; Indian distributor Vignesh Equipments and Construction Pvt. Ltd is responsible for Andhra Pradesh; Trident Services Pvt. Ltd is responsible for South Maharashtra, Trans Repower Engineering Services India Pvt Ltd is a distributor in Karnataka.
Auto-Mecánica, a subsidiary of the Transdiesel SL Group, serves new and existing customers in the northeast of Spain. Mecanique Hydraulique focuses on serving French customers in Dijon and Lyon; Randon Nordeste has been appointed as a direct seller in Brazil and Asia in Brazil; Rodacar has been added A partner for Uruguay.
Up to now, all distributors and distributors of Allison have reached 147 in the world and increased by nearly 8 percent compared with 2008.
Asia Pacific - first stationed in Vietnam, expanding service network in China, India, South Korea and Australia
Allison has entered the local Vietnamese market this year through CICA Co. Limited, providing sales and after-sales support. The company has long provided services in the construction, mining, transportation and transportation industries. As a supplier of heavy equipment such as Renault Trucks, Atlas Copco Borehole Drills and Ingersoll Rand Compressors, CICA serves Vietnam in its Hanoi office and 3 regional offices. "Through their work for other leading global equipment manufacturers, we can see that CICA places great emphasis on providing the staff with the latest technical training," said Allison Regional Business Director Singapore, GH Tan.
Yantai Jereh Group is the second agent in China. It has the ability to manufacture and maintain special oilfield equipment. The company has extensive experience in the repair of mining and special industrial equipment, providing engineering services for oil exploration, selling electromechanical products, heavy trucks, tractors and trailers. “Jerry was chosen because of its excellent engineering and manufacturing processes, and its strong and healthy corporate culture, which has led us to believe that it has the potential to further serve and develop the market in this region,†said Zhou Laisong, Asia Commercial Director of Planning. , The company received API Q1 and ISO9000 quality certification, which is a value for Allison and its customers."
Heavy Automatics is newly appointed as the agent of Allison Australia, expanding from a small workshop located in Adelaide to the largest in Australia with branches in Adelaide, Pace, Brisbane, Sydney and Melbourne. The best-known Allison Transmission Repairer has more than 50 employees. Company Directors Ron Neville and Claude Dalese said, "Our goal is to open up new markets and further provide Allison's products to existing customers. We are excited to have the full support of Allison's work prospects." Transdiesel in Victoria Australia Pty Limited has been named Allison’s distributor. In addition to supporting Allison’s hybrid projects in the region, Transdiesel will expand the sales of Allison’s transmission in the non-road segment and increase the sales of the road truck market.
In India, the high demand for Allison automatic transmissions, especially on off-highway dump trucks and buses, prompted Allison to expand its service network in India. Allison has therefore designated 3 distributors in India. The general office of the company is Trident Services Pvt. Ltd., which is a distributor in the southern territory of Maharashtra, and Trans Repower Engineering Services India Pvt Ltd, headquartered in Bangalore. Responsible for KarnatÄ. Vignesh Equipments and Construction Pvt. Ltd in Hyderabad was chosen to provide support to customers in Andhra Pradesh; “Allison Transmission maintains a strong market share in the off-highway sector, while road transport infrastructure upgrades and government The stimulus plan also shows that the demand for automatic transmissions for road bikes is also growing,†said Ram Amarnath, executive director of Allison India. “We feel we need a partner who supports our customers with a wide range of products and markets. , to ensure that our customers can experience Allison's unmatched quality, reliability, durability and excellent after-sales service."
Latin America - insist on customer-centric
The work to expand coverage in Latin America in 2009 is progressing smoothly.
Brazil’s state of Paia has ushered in a new distributor, known as Nordeste Comercial de Implementos Rodoviários Ltda., known as Langdon Nordisk, which provides professional sales and sales for Allison’s customers on the eastern border of the country. After-sales support, parts distribution, training and maintenance. “As a vehicle manufacturer and distributor using Allison products and assembling a variety of trucks, we are able to work with us to satisfy us,†said Fernando Susin, general manager of Randon Nordeste Machinery Division. “With this partnership, we can Integrate sales and after-sales services with traditional brands of reliable products."
In addition, Rodacar was appointed as a new agent in Uruguay.
Further expansion in this area is Allison’s plan, and Evaldo Oliviera, director of sales and customer support at Allison Latin America, points out that “we continue to strive to be customer support coordinates in the industry and insist on customer-centricity.â€
Europe - Spain appoints new distributor; strengthens Allison's market support in France
In Spain, Allison has appointed Auto-Mecánica of the Transdiesel SL Group as a service distributor in the northeastern part of the country. In the Galicia region, the growing demand for fully automatic gearboxes for a wide variety of vehicles, including urban garbage trucks, fire engines, crane trucks, heavy-duty construction vehicles and distribution vehicles, prompted Allison to strive for more direct Sell ​​and provide better service. According to Trond Johansen, Sales Manager of Allison Spain, experience is an important element in choosing a local partner: “Auto-Mecánica has experience in providing services and technical support for a variety of gearboxes. They distribute parts as industrial vehicles. Business history has given them a solid knowledge of products, markets and customer needs."
Another Transdiesel distributor, Autosur de Levante, recently opened a new factory on the island of Malacca to serve Allison users on Taureak.
MHS (Mecanique Hydraulique Services), based in the Rhône-Alpes region, joins Allison’s service network in France and serves Allison’s customers in Dijon and Lyon. Also in France, TUCOM joined the Allison Service Network and is responsible for the Agen region.
North America - Continue to maintain a solid channel network
In Allison’s original domestic market in North America, Allison maintains a comprehensive and robust service network of 30 agents and more than 1,100 distributors. Xun aims to optimize its full range of products to increase its continued competitiveness to provide quality service and superior customer experience. In cooperation with the service network, Allison continued to improve its service level through continuous efforts to meet and exceed customer expectations.
Both Eifert and Breedlove believe that "2009 was an exciting year. Allison further expanded its global customer support network. We look forward to equally encouraging 2010."